Having trouble calling us?
Reports have been received that some customers have difficulty getting through to our 1-800 number. If you are having difficulty reaching us by phone from your landline, please try calling via your cell phone. If the problem persists you can report these issues to your local phone company.
For a better explanation of why this is happening, please visit the following link:
http://www.fcc.gov/encyclopedia/problems-long-distance-or-wireless-calling-rural-areas