Boat Cover Warranty Information
Shoretex Fabric Inc. warrants that each of its boat covers is made of top quality materials and workmanship and is free from defects at the time of manufacture. Normal use, weathering and stains from environmental pollution are not covered under this warranty. This warranty does not cover damage to boat cover or boat in any form from use of this boat cover including but not limited to the following acts: misuse, abuse, neglect, improper boat protection, accidents or acts of God. Regardless of damage the factory will repair or replace, at its discretion the product free of charge provided the customer prepays freight to and from factory. If minor repairs can return the product to functional use it will be reworked at no charge. If the product is beyond repair the cost of replacement will be determined by subtracting the residual value of the product from the suggested retail price of the new item. *This limited warranty applies to defects in material and workmanship only.
WeatherMax Custom Boat Covers
WeatherMax:5-year warranty from the date of original purchase. This warranty includes the material and construction of product.
Prism Custom Boat Covers
Prism: 5-year warranty from the date of original purchase. This warranty includes the material and construction of product.
Travel Tuff Custom Boat Covers
Travel Tuff: 5-year warranty from date of purchase. This warranty includes the material and construction.
Sunburst Custom Boat Covers
The Sunburst: 5-year warranty from the date of purchase. This warranty includes the material and construction.
MasterDuck Custom Boat Covers
The MasterDuck: 3-year warranty from the date of purchase. This warranty includes the material and construction.
Damage to covers not covered by warranty:
- Tears or rips caused by not padding sharp or obtrusive object
- Tears or rips caused by improper securing of boat cover to boat and/or trailer during transportation
- Tears or rips caused by improper use such as but not limited to transporting with the top up and driving the boat with the top up
- Frame damage from modifying it’s original design/structure
- Allowing water, snow & ice to pool in cover
- Discoloring or fabric desecration from foreign objects and chemicals(including tree saps, petroleum products, bird and animal droppings)
- Mold and/or mildew caused by storage of wet product
- Acts of God
All custom boat covers requesting specialized modifications (trolling motor modifications, extra add-ons etc.) and customizations are non-refundable. If for some reason there is a problem, the factory will make every effort to correct the problem.
If order is received in error or defective upon arrival the factory will reimburse the freight provided the product is returned immediately upon recognition of error. Shoretex Fabric will not accept returns without proper authorization from the factory. All refunds will be issued to the credit card originally used for purchase.
Shoretex Fabric Replacement Boatlift Canopy Warranty.
Shoretex Fabric replacement boatlift canopy covers made from Shoretex materials, warrant to the original purchaser, when utilized as a boatlift canopy, when properly installed, will remain in good visual condition and maintain proper function for a minimum period of five years, without failure due to excessive fading or separation, subject to the following terms, provisions and conditions.
Shoretex Fabric’s obligation under this warranty is limited to, at Shoretex’s sole discretion, the repair or replacement of a product found on examination to be defective under normal use and service. Ordinarily Shoretex Fabric will repair the cover if such repair will allow the cover to return to functional use. If deemed necessary, canopies within the first two years after the date of manufacturer will be replaced without cost other than transportation expense. Should Shoretex Fabric choose to replace a canopy following the second year after the date of mfg, Shoretex Fabric may charge the following costs: a) during the third year following date of mfg, Shoretex Fabric will supply a replacement canopy at the then prevailing price, less a rebate of 60% of said price; b) during the fourth year following the date of mfg, Shoretex Fabric will supply a replacement canopy at the then prevailing price, less a rebate of 40% of said price; c) during the fifth year following date of mfg, Shoretex Fabric will supply a replacement canopy at the then prevailing price, less a rebate of 20% of said price. No rebate or replacement will be made on a warranty claim after the fifth year following the date of shipment.
This warranty will only cover canopies that have been properly installed on and seasonally removed from the boatlift frame. A canopy will not be deemed defective as a result of damage attributed to improper installation of the canopy cover, distortion of the frame upon which the canopy cover is mounted, a failure to seasonally remove and maintain the canopy, misuse, abuse, neglect, negligence, chemically induced degradation, fireworks, accidents or acts of God, including excessive wind.
Canopy fabrics will naturally fade and deteriorate over time with exposure to the sun, wind and other elements. A canopy will not be deemed to be defective as a result of normal wear and tear based on the conditions to which the canopy cover is exposed. Minor pinholes are to be expected, and will not be deemed a defect. Fading and deterioration of materials will be deemed a defect only if the fading or deterioration is in excess of industry accepted tolerances. Discoloration as a result of environmental pollution, cleaning or other chemicals, or a failure to properly clean, dry and store the canopy cover is not covered under this warranty.
This warranty is limited to Shoretex Fabric replacement boatlift canopies and is not transferable or assignable. It is the purchaser’s responsibility to provide purchase documentation showing the date of purchase, purchase price and seller. TO MAKE A WARRANTY CLAIM: Contact Shoretex Fabric for a Return Authorization number (RGA). Canopies will not be accepted without an authorized RGA. Next, return the cover to Shoretex Fabric, 1010 Weyrens Rd, Fergus Falls, MN. 56537. It is the buyer’s responsibility to pay for shipping expenses.
The limited warranty set forth herein is in lieu of all other warranties expressed or implied. In no event shall Shoretex Fabric be liable for damage to a boat, the boatlift or any other incidental or consequential damages. The total liability of Shoretex Fabric shall be limited to the purchase price of the particular product regardless of whether damages are sought based on breach of warranty, breach of contract, negligence, strict liability, tort or any other legal theory.